APEX4Kids Com
APEX4Kids Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
APEX4Kids Com has 1.4 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Misleading, Fraudulent, Fake site.
Cons: Misleading, False advertising, Fake website members site.Recent recommendations regarding this business are as follows: "make sure you keep your account information and you know where to go to cancel your membership", "Go away.", "DO NOT OPT IN", "Stay away, such a scam.", "Do NOT join this they are rip off's !".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
APEX4Kids Com has 1.4 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Misleading, Fraudulent, Fake site.
Cons: Misleading, False advertising, Fake website members site.Recent recommendations regarding this business are as follows: "make sure you keep your account information and you know where to go to cancel your membership", "Go away.", "DO NOT OPT IN", "Stay away, such a scam.", "Do NOT join this they are rip off's !".
Most users ask APEX4Kids Com for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel Memebership and refund on recent charge
Company fixed the issue and I have been provided with full refund. Company returned my phone call - refunded my money and cancelled my subscription going forward.
- Son enjoyed the classes
- Auto renewal of membership
Preferred solution: Full refund
User's recommendation: make sure you keep your account information and you know where to go to cancel your membership
Tried to steal money
I made an account and I noticed that the site is not interesting, and I forgot about it.
Then I received monthly email saying that I have to pay if not they will close my account, so I didn't did anything because they said that they will close the account.
After many months with same issue I decided to try to close the account to avoid this spam. From account you can't close it, you need to update the payment first.
I wrote to support and they said that they cancelled my account.
And I checked on web and account was closed.
Now I received another email that they are trying to take money from my account. Good that I used a virtual account and not a real account.
Take care, they are just trying to take money legally or not from your account, there is no value in what they are selling.
User's recommendation: Go away.
Bad Service
- Fraudulent
- Ghosts you after taking your money
- False advertising
Preferred solution: Full refund
User's recommendation: DO NOT OPT IN
Refund
Preferred solution: Full refund
User's recommendation: Stay away, such a scam.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled yet charged for yearly renewal
When I got to the end of the review, I was offered the opportunity to call Apex4Kids. The phone number was a wrong number
- Passion and purpose
- Too many pushy sales
User's recommendation: Do NOT join this they are rip off's !!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey Renewed Yearly subscription but wouldnt follow there own calcelation policy
- No pros no cons i just want to cancel
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled subscription and still being charged each month
I signed up for Apex4Kids.com in July and cancelled through email within the first 7 day free trial period so I would not be billed. Received a confirmation email that my subscription was cancelled, but I just noticed that they have been taking out payments each month. Unable to reach company through the number listed.
- Misleading
Preferred solution: Full refund
User's recommendation: DO NOT SUBSCRIBE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Once I posted this review I was immediately contacted by Apex4Kids via email. I was provided a working phone number and spoke with an amazing customer service representative.
She explained the issue, promised to send me confirmation my account was closed, and promised to send confirmation of the refund. I do want to update that I did indeed receive a refund from the 2019 payment.
Why I couldn't find it through my bank at first I do not know. But I did find it and so I only needed a refund for $59.00 charged this year.
- Pushy
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDo not buy it
- False advertising
- Impossible to cancel
- Impossible to cancel during trial period
- Misleading
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent charges
- Misleading
- False advertising
- Misleading
- Impossible to cancel during trial period
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDon't subscribe
- Sounds wonderful
- Too many pushy sales
Preferred solution: Full refund
Videos were never accessible
- No pros
- No way to cancel subscription
- False advertising
Preferred solution: Let the company propose a solution
Money came out of my account which I did not authorise for this year
Money came out of my account unauthorised. The money was to feed my children.
I think it was very rude taking money from my account without my authority especially given there is a global crises at the moment. I have had to go to a food bank as that was my last hundred dollars until such time that I can get some money from either a job or the go government as with the covid I have not been able to find work and are waiting to get onto the centrelink assistance.
- Took money without authorization the following year
Preferred solution: Full refund
User's recommendation: Make sure you only pay for what you order and be sure to tell this company to ask before they take. I never signed up to allow them to assume I want to continue on a year later and just help themselves to my account.
I've tried to cancel my subscription and can't!
- No way to cancel subscription
Preferred solution: CANCEL MY SUBSCRIPTION
Refund not granted
This company is a big con. When I found a charge I had not authorized, I wasn't able to reply to any marketing email or find any way to contact them on their website. I had to track customer service down through their Facebook page.
Having actually had responses they still refuse to refund the full amount that they have taken from my credit card without permission.
These guys are fraudulent and I suggest you steer clear of them with a 10-foot pole.
- Business with no morals or ethical standards
- No way to cancel subscription
Preferred solution: Full refund
User's recommendation: Stay Away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't Do It!
- Videos are actually nice and useful for our child
- No customer service
- All hype and recycled information
- Too much shouting on videos
Preferred solution: Refund and account cancelled!
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Your comment is successfully posted.
Chanda, Thank you for reaching out in regards to this issue; our refund policy allows for you to collect a refund at any time within 30 days of your initial purchase, meaning when you become a customer with us. We have now made efforts to more clearly communicate this.
It appears a member of our Concierge staff, issued you a courtesy half refund. As an additional courtesy, we have issued a refund for the rest of your renewal purchase.
You should see this reflected on your card within 5-10 business days. If you need anything else, please feel free to reach out to support@apex4kids.com and reference this complaint ID in the subject.